Some home care package clients will lose care hours from 1 July 2015 thanks to the transition to consumer directed care and the cessation of cross-subsidisation. Some clients have been told that they will need to pay more for their care or reduce their services or go into a nursing home.
If you receive care in the home under the Home Care Package Programme and have been told that your home care hours will reduce from 1 July, you need to contact the Department of Social Services, which is now reviewing these cases. Call the Consumer Directed Care Transition hotline on 1800 138 225.
For more information, download this fact sheet.
Image: change.org petition to ensure home care recipients maintain their care hours after 1 July 2015: http://chn.ge/1FYpxhF